What is Reach Out?
Reach Out is an initiative that provides Forest Fire Management Victoria (FFMVic) staff with phone-based support from trained Peer Supporters. FFMVic staff can either be referred to Reach Out following a 'significant incident' or they can self-refer for personal or work-related concerns.
Reach Out is a wellbeing check-in to listen and link you with relevant support if needed. Support through Reach Out is short-term, confidential and you can opt-out at any time.
The Reach Out program is a way of showing that we as an organisation care for your wellbeing and providing a way of connecting you with support where needed. It is also a way of collecting your feedback on what issues are impacting you. The themes that emerge can then be addressed in how we work.
You can contact Reach Out directly on behalf of yourself or for someone else. Someone from Reach Out will be in contact as soon as possible. You can make a confidential referral by contacting Reach Out on 1800 950 411 or by completing an online referral form .
Reach Out is available during business hours Monday to Friday 9:00 am to 5:00 pm excluding public holidays. If you require immediate support or are concerned for the wellbeing of yourself or others, call Lifeline on 13 11 14 or emergency on 000.
All Reach Out conversations and information collected is confidential. If there are concerns regarding the safety and wellbeing of you or someone else, under a duty of care we are obligated to escalate our conversation to ensure your safety.
Reach Out recognises that your privacy is important, and information collected, such as name, contact number and work location will be kept confidential and is for the purpose of providing support. All information collected is strictly protected.
For immediate support
If you or someone you know requires immediate support please use the following services:
Workplace support services
Employee Assistance Program (EAP)A professional counselling service delivered by Converge International, available 24 hours every day. Tel: 1300 687 327 |
Community services
 Lifeline24-hour Telephone Crisis Support service. Tel: 13 11 14 Website: Lifeline |
MenslineA telephone and online counselling service for men with emotional health and relationship concerns. Tel: 1300 789 978 Website: Mensline |
Beyond BlueAdvice and support via telephone 24/7. Daily webchat between 3pm -12am) Email support is also available. Tel: 1300 224 636 Website: Beyond Blue |
Suicide Call Back ServiceTelephone and online counselling available 24 hours every day to people who are affected by suicide. Tel: 1300 659 467 |
Q-LifeAnonymous LGBTI peer support for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. Telephone and web chat support is available from 3 p.m. to midnight every day. Tel:1800 184 527 |
13YARN is an Aboriginal & Torres Strait Islanders crisis support line. Available 24/7. No shame, no judgment, safe place to yarn. |
Wellbeing resources toolkit
Click here to access a range of wellbeing resources designed to support and enhance your physical and mental health.
Disclaimer
These resources are for educational purposes, and do not replace formal diagnosis, advice or treatment by a qualified health professional. If you would like additional resources or support, refer to the support services.
Page last updated: 23/11/23